📁 Archived Version. This is the December 25, 2024 version. View current version →

Terms of Service

Last Updated: December 25, 2024 | Effective Date: December 25, 2024

Article 1. Purpose

These Terms govern the conditions and procedures for using the Release Decision Board service (the "Service") provided by ReleaseGate (the "Company"), as well as the rights, obligations, and responsibilities of the Company and users.

Article 2. Definitions

  1. "Service" refers to the release decision support tool provided by the Company.
  2. "User" refers to any individual or entity using the Service in accordance with these Terms.
  3. "Account" refers to the unique identification information created by users to access the Service.

Article 3. Effect and Amendment of Terms

  1. These Terms become effective when posted on the Service screen or otherwise notified to users.
  2. The Company may amend these Terms within the scope permitted by applicable laws when there is a reasonable cause.
  3. When Terms are amended, the Company will announce the changes at least 7 days before the effective date.

Article 4. Service Provision

The Company provides the following services:

Article 5. User Obligations

  1. Users must comply with applicable laws, these Terms, usage guidelines, and notices posted on the Service.
  2. Users must not use others' accounts fraudulently or without authorization.
  3. Users may not copy, reproduce, modify, translate, publish, broadcast, or otherwise use or provide to third parties any information obtained through the Service without the Company's prior consent.

Article 6. Service Restrictions

The Company may restrict service use in the following cases:

Article 7. Disclaimer

Important: This Service is a tool that "supports" release decisions; final decisions must be made under the user's responsibility. The Company is not liable for any direct or indirect damages arising from evaluation results or recommendations provided by the Service.

Article 8. Privacy Protection

The Company endeavors to protect users' personal information. Matters concerning the collection, use, and provision of personal information are governed by a separate Privacy Policy.

Article 8-2. Third-Party Services

The Company uses the following third-party services for service provision and quality improvement:

When using these third-party services, the terms and privacy policies of respective service providers may apply. Please refer to our Privacy Policy for details.

Article 8-3. AI Service Usage

This Service utilizes AI (Artificial Intelligence) technology to support release decisions:

  1. Release-related information entered by users (product name, test cases, risks, etc.) may be transmitted to external AI service providers (OpenAI, Anthropic, etc.) for AI analysis.
  2. Evaluation results and recommendations provided by AI are for reference only; final decisions must be made under the user's responsibility.
  3. The Company does not guarantee the accuracy, completeness, or suitability of AI analysis results.

Article 8-4. Payment and Refunds

Matters regarding paid service usage are as follows:

  1. Payments are processed through Lemon Squeezy (international) or Toss Payments (domestic Korea).
  2. Subscription services are automatically renewed based on the payment date. If not cancelled at least 24 hours before the renewal date, payment will be processed automatically.
  3. Refunds are subject to applicable laws (E-commerce Act, etc.) and each payment service provider's policies.
  4. Users can manage their subscriptions through in-service settings or the payment service provider's customer portal.

Article 9. Dispute Resolution

  1. Disputes between the Company and users shall be subject to the exclusive jurisdiction of Korean courts.
  2. Matters not specified in these Terms shall be governed by applicable laws and commercial practices.

Article 10. Contact

For inquiries regarding service use, please contact:

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